Home Support SOS! I've lost my report!

SOS! I've lost my report!

If you are not recieve a payd report then:

  1. Check that the payment from your card or electronic wallet was made successfully.
  2. Check the folders "Spam", "Subscribes" etc in your e-mail.
  3. Make sure that the runtime of the report making was complete. All reports (except for "Dealer's history") are ready in a few minutes. Report on the service history of the dealers is prepared within 1-2 business days (usually they are performed for a few hours).

If the payment was done a runtime is out but the report was not delivered then send a letter via form below. Be sure to specify the type of report, the VIN and details of the payment.

Tell us about a lost report!
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